“The detail-oriented and hard working team at Compass have turned things around for our business and for that I am so grateful. The important work they have done has allowed my team of therapists serve our community in a way that we would not have been able to achieve without their expertise!”

Kathryn L. Ferro, Founder/Clinical Director - Basal Therapies, LLC - www.basaltherapies.com

“Compass Credentialing’s team is not only knowledgeable and result-driven but has been a pleasure to work with. The super sub-specialty account they took on was extremely complex. The complexity of the account was no match for their experienced, professional and diligent staff. I highly recommend their services!”

Lisa Sanchez, Regional Manager - Gables Medical Billing, www.gablesmedicalbilling.com

“Over the last 5 years I have had the pleasure to work with Alice "Dee" Murray the Owner of Compass Credentialing.

I cannot say enough about Dee and her team. They are extremely professional, very knowledgeable of the credentialing process and very efficient.  Their response and turnaround time is unmatched as well as their ability to work with large and small practices/clinics alike.

Another thing I like about Dee and her team is their affordability.  In a Healthcare environment where every penny counts and overhead keeps rising, it is a breath of fresh air to know that some companies still strive to be reasonable with their fees/rates as opposed to many companies that charge you upfront.”

- Dr. Gabe Rodriguez, DPM, CWS, SF Foot Specialist PLLC, Siouxfallspodiatrist.net

“One of the best experiences during the credentialing process was getting in contact with Alice Murray (Dee). She is very accessible and dependable, and basically she will get the job done. We will support her as long as we stay in practice. 

As an example, in 2016 AARP had taken our practice out of network mid year. This happened all of a sudden due to an internal error by the insurance company. As a cardiology practice we had a large number of patients who depended on us for care. As you can imagine, once you are out of network it takes several months to get back in. Dee got this accomplished in a very short time.  I don’t know how she did it, but it was reversed and we got paid for everyone we had taken care of.”

- Juhi Patel and Pragnesh Patel, MD. Genesis Heart & Vascular Associates, PLLC, genesisheartandvascular.com

“NOVA Pulmonary Critical Care and Sleep Associates, LLC has been a client of Compass Credentialing since March 2020. During this time Compass Credentialing has continuously exceeded expectations. Insurance enrollment statuses are addressed quickly and thoroughly, questions are answered in a timely manner, and we routinely receive status updates.

The Compass Credentialing staff is a pleasure to work with and we highly recommend their services.”

- Aditya Dubey, M.D - NOVA Pulmonary Critical Care and Sleep Associates, novapulmonary.com

“Dee Murray and her Compass Credentialing team have done an incredible job for our practice. We love their credentialing status spreadsheets that keep us informed every step of the way!

We were struggling to get into some difficult networks on our own and had almost given up but Compass Credentialing appealed to the payers on our behalf and somehow managed to get us contracted.  We know this credentialing team advocates on behalf of our practice and patients, and we are so glad we found them!”

- Ekaterine Metreveli, NP and Nino Kavtaradze, NP - Practitioner, LLC dba NP Medicine , npmedicine.com

“Dee and her team have quickly become an invaluable credentialing resource for our practice. They are extremely responsive, proactive, and provide expert-level knowledge to inquiries.  I highly recommend Compass Credentialing without any reservations for those needing assistance with Medicare enrollment or other credentialing support. We look forward to working with this incredible team for years to come.”

- Natalie Arnold, Billing Manager Charleston Pulmonary Associates, P.A. Charlestonpulmonary.com

" I truly loved working with Dee and her team from Compass Credentialing. Alice "Dee" kept in touch with me along the credentialing process and showed confidence in situations where I was lost. I totally failed to get Medicare on my own, so I decided to use her credentialing company. It was one of the best decisions I've ever made. It’s incredibly rare that anyone would go out of their way to help out. Alice and her team were committed to getting me into Medicare. It was a delight working with them and I would recommend them to any of my doctors.  They walk you step-by-step through the credentialing and enrollment process with frequent updates."

- Mike Toader  MedLife Diagnostic Laboratories, Inc , medlifediagnostic.com

“I am D. Alan Chandler MD, medical director of Chandler Eye Care Specialists PC. I highly recommend Compass Credentialing, LLC of Mechanicsville, VA and its owner/director Alice Dee Murray to meet all of a health care organization's credentialing needs. When I decided to open a new ophthalmology practice in late 2020, being credentialed with Medicare, Medicaid and the myriad of commercial medical insurances was of the highest priority. Compass Credentialing succeeded in this goal, and I was able to begin seeing patients within a few months of starting my new practice. Compass Credentialing knew exactly what steps to take to make the process successful, and precise lists of required documentation required by me and my business were made immediately available. If I encountered difficulties with some aspect of the required paperwork, they were rapidly, often immediately available to answer questions to facilitate the process.  If they encountered an unusual insurance company that they were not immediately familiar with, they would research its credentialing requirements and respond promptly. As the credentialing process continued, they would regularly follow up with the insurance companies to insure that things were moving forward. Compass Credentialing also touched base with me at least weekly to give updates on the status of the credentialing of each insurance company and would provide provider ID numbers and effective dates as soon as they became available. The costs associated with their work was also very reasonable.”

In summary, I recommend Compass Credentialing LLC without reservation. Their mastery of the credentialing process and knowledge of individual insurance companies is vast, making their services vital to not only individual medical practices, but also to larger healthcare organizations and medical billing organizations.

-D. Alan Chandler, M.D. Chandler Eye Care Specialists PC , chandlereyemd.com

“It was about a year ago that I was introduced to Ms. Alice “Dee" Murray and her Compass Credentialing team. This was through serendipity as I was earlier involved with another company that will not even return phone calls after collecting a deposit to credential for my practice. Few weeks later I learnt the company have closed. I am a double Board-Certified physician in the field of Mental health and Addiction Medicine with over 35 years’ experience. Over the years the process of credentialing has become cumbersome and more complex. I will simply refer to Ms. Dee and her staff as “The Team”

Dee and her team are simply AWESOME!!! Compass Credentialing LLC is the company to go to when it comes to Healthcare credentialing. I have an ironclad and chaotic schedule and there were times I will write the team an email at around 9pm hoping to get the reply the following day. Alas I got a reply few minutes later! I cannot speak well enough of this team and without ANY RESERVATIONS I strongly recommend Compass Credentialing, LLC to any healthcare outfit. They are simply the BEST far and Beyond.”

-Andrew Newton MD., M.Sc., DABPN, DABPM, DPM (RCP&S) Dublin, Ireland

Fellow Royal Academy of Medicine Ireland

“Many years ago, my solo Neurology practice required re-credentialing for all of my commercial and government contracts. Alice “Dee” Murray and her exceptional team of professionals came to our rescue. My practice was able to continue running smoothly due to her expertise and the diligence of her staff.

I have just retired and there was no other person or company I would trust more to assist with the termination of my commercial and government insurance contracts and change of address forms than Dee Murray and her team at Compass Credentialing! Compass Credentialing is a highly professionally run company that provides excellent, efficient and personalized service. Dee immediately took a personal interest in our needs and provided my office with the necessary guidance in a most timely manner. Our credentialing specialist communicated regularly with my office and kept us advised of all progress made. A weekly credentialing grid was sent, which enabled us to stay up to date with our statuses. Our specialist was meticulous and dependable.

The best part of using Compass Credentialing? Once our contract was signed, I trusted that the complicated and time-consuming work would be completed with total perfection and my office staff did not have to be concerned with this aspect of closing the practice.

I highly recommend Dee Murray and her highly qualified team of professionals to any practice requiring credentialing services. The company is exceptional!”

-Josh Torgovnick, M.D.